Information Technology Services
Search Services:

ITS Service Listings

Active Directory Domain Name Service (DNS)

Provides DNS services to the domain, including dynamic registration of domain joined systems for A and AAAA records.

Active Directory Domain Services (AD DS)

Stores directory data and manages communication between users and domains, including logon processes, authentication, computers, system management, and directory searches. This service includes the following sub-services: LDAP, Authentication and Authorization, DFS, DFS-R, Group Policy, NTP, Computer Domain Join, AD Integrated BitLocker, LAPS.


Learning Management System to deliver course content electronically.

Global Protect VPN

Join the WSU network from anywhere in the world. The WSU VPN places your computer within WSU's network, giving your device a WSU IP address and access to private WSU resources including the Libraries and paid publications.

Incident Response

Service that allows the Information Security Services team members to identify, respond to, and report a data security concern.


The Kamiak cluster consists of a collection of cutting edge computers, or nodes, all connected by a high speed local network.

Mailman Lists

Distribution listservs enabling group communication through email.

Managed Account Request Form

In Office 365, a Departmental Account is now created as a Shared Mailbox with one primary owner (this is the requestor by default, unless otherwise specified). Once the Shared Mailbox is created, it will automatically appear as an additional mailbox in Outlook. There is no longer a need for a password.

Microsoft Bookings

Upon request, Microsoft Bookings is to advisor based roles to schedule appointments with students.

Microsoft Bookings for WSU Advising

Microsoft Bookings is available (as requested) to advisor based roles at WSU to schedule appointments and with students.

Microsoft Office Apps

Office 365 ProPlus is the suite of Microsoft Office products that can be installed on up to five PCs or Macs, five tablets, and five phones per user. The software available includes: Word, Excel, Outlook, PowerPoint, OneNote, Skype for Business (plus Publisher and Access for Windows PC systems).

Microsoft Power BI

Share, interact, and collaborate on reports based on your data to find the insights, trends, and critical business intelligence you need.

Microsoft Teams

Microsoft Teams offers a modern group workspace within Office 365 that includes tools and content targeted for teams of people working towards a common goal or purpose.


Collection of openware products from Internet2 providing Identity and Access Management services.

Office 365 Exchange Online

Exchange Online is a messaging platform that provides email, scheduling, and tools for custom collaboration and messaging service applications.

Office 365 Office Online

Office Online is a service that allows you to edit Word, Excel, and PowerPoint documents and use OneNote online via a web browser. This includes collaborate editing using real-time co-authoring.

Office 365 OneDrive for Business

OneDrive for Business is a cloud service for all active students, faculty and staff associated with their WSU Network ID, where you can store, share, and sync your files. You can update and share your files from any device with OneDrive for Business.

Online Billing Statements

Billing data for central ITS-provided services to WSU community users.

Password Reset

Site to allow users to manage the security of their Network ID.


Proofpoint is an email protection service to protect against spam, malware, and other by controlling, filtering, and providing insight and visibility into email communication threats.

Self-Service Email Forwarding

Self-service and Crimson Service Desk customization options for Email forwarding service.

Sharepoint Online

SharePoint Online is a web platform that can be used to store, organize, share, and access information from any device.

Third Party Access

Students can share their official WSU records with a parent or another trusted individual by setting up Third Party Access in myWSU.

Wireless Guest Account (SSID)

Can be requested at CUB Info Desk or Visitors Center.

WSU Wireless (SSID)

Access to WSU wireless network (available across multiple campuses).


Zoom helps consolidate communications, connect people, and collaborate better together whether for academics or meetings. Features include cloud recording and retention, persistent chat, whiteboarding, breakout rooms, polls, Q&A, post-meeting surveys, and special licenses for events and webinars.