Information Technology Services
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ITS Service Listings

Fiber Splicing

Fiber splicing and fiber termination including testing and certification of the fiber.

Incident Response

Service that allows the Information Security Services team members to identify, respond to, and report a data security concern.

Managed Account Request Form

In Office 365, a Departmental Account is now created as a Shared Mailbox with one primary owner (this is the requestor by default, unless otherwise specified). Once the Shared Mailbox is created, it will automatically appear as an additional mailbox in Outlook. There is no longer a need for a password.

Microsoft Teams

Microsoft Teams offers a modern group workspace within Office 365 that includes tools and content targeted for teams of people working towards a common goal or purpose.

Network ID Creation

The process for creating a User ID (NID). This could be for a student, affiliate, employee or Friend ID (FID). Third Party Access (TPA) for Parents/ Guardians uses the FID creation process.

Office 365 Exchange Online

Exchange Online is a messaging platform that provides email, scheduling, and tools for custom collaboration and messaging service applications.

Password Reset

Site to allow users to manage the security of their Network ID.


Proofpoint is an email protection service to protect against spam, malware, and other by controlling, filtering, and providing insight and visibility into email communication threats.

Third Party Access

Students can share their official WSU records with a parent or another trusted individual by setting up Third Party Access in myWSU.

Wireless Guest Account (SSID)

Can be requested at CUB Info Desk or Visitors Center.


Zoom helps consolidate communications, connect people, and collaborate better together whether for academics or meetings. Features include cloud recording and retention, persistent chat, whiteboarding, breakout rooms, polls, Q&A, post-meeting surveys, and special licenses for events and webinars.